Things to Know   Built on Transparency.
Backed by Compliance.

At FINX Capital, we are committed to operating with integrity, transparency, and full regulatory compliance across all financing and insurance solutions.

About Coercive Tied Selling

Under section 459.1 of the Bank Act, financial institutions are prohibited from engaging in coercive tied selling. This means a customer cannot be pressured or required to obtain one product or service as a condition of receiving another.

In simple terms, financing cannot be made conditional on purchasing additional products a customer does not want.

For example, requiring a customer to transfer investments or purchase specific products in order to receive a mortgage or loan would be considered coercive tied selling and is not permitted.

Preferential Pricing

Preferential pricing allows financial institutions to offer improved rates or pricing when customers choose multiple products or services.

This practice is permitted, provided all products remain optional. The financing itself is not conditional—customers are simply offered better pricing as an incentive.

For example, a customer may receive a lower interest rate when choosing to bundle services, while still retaining the ability to proceed without them.

Bundling of Products and Services

Bundling allows customers to access multiple products or services together at a more favorable overall price.

This is a common and acceptable business practice across industries, including financial services. It provides added value while maintaining full customer choice.

For example, a financial institution may offer a package of services at a lower combined cost than if each product were selected individually.

Risk Management

Financial institutions are required to manage risk responsibly to protect all parties involved.

As a result, certain conditions may be applied to financing approvals where necessary and appropriate. These conditions are based on risk and are applied reasonably and consistently.

For example, requiring an operating account to assess cash flow may be necessary to support responsible lending decisions.

The FINX Capital Commitment

FINX Capital is committed to operating in full compliance with applicable laws and regulations, including the prohibition of coercive tied selling.

All employees are trained on ethical sales practices and transparent communication. If you have any concerns, we encourage you to contact us directly at: reception@finxcapital.ca