Claims & Support   Helping You Move
Forward with Confidence

Unexpected costs happen.
Our protection plans are designed to reduce risk, protect your vehicle, and help you stay financially in control.

Claims Process

1. Submit
a Claim

Select the appropriate claim form and submit complete, accurate information to begin the process.

2. Required
Documentation

Provide supporting documents such as invoices, estimates, photos, or reports, depending on your coverage.

3. Claims
Review

Your claim will be reviewed for eligibility and processed in accordance with your protection plan.

What to Expect

Processing
Time

Processing times vary based on claim complexity and documentation provided.

Contact
Support

Our support team is available to assist with any questions throughout the process.

Our
Commitment

We handle every claim with integrity, consistency, and professionalism.

Wear Care Package

Provides coverage for eligible FINX protection components included in your plan.

Download Claim Form (PDF)

Mechanical Breakdown

For unexpected repairs beyond your vehicle’s factory warranty coverage.

Download Claim Form (PDF)

Vehicle Debt Waiver

Covers the remaining loan balance not paid by insurance after a total loss.

Download Claim Form (PDF)

NEED HELP?

Our customer support team is here to assist you every step of the way.

CALL US

236-479-0718
Open Mon - Sun
8am - 8pm PST

EMAIL US

claims@finx.ca
We typically respond within 1 business day.